terms & conditions

  1. Applicability of Terms and Conditions 

The following terms and conditions shall govern all contracts between you as a consumer and JL Minerals, Am Lehnitzsee 4, D-14476 Neu-Fahrland , Germany Managing Director: Joanna Langsdorf, registered in Germany, Tax-ID: DE308125867 JL Minerals.

  1. Offer & Acceptance 

When you place an order to purchase a product by clicking the order button, we will send you an email to confirm the receipt of your order and the details of your order. Your order represents an offer to purchase a product, which is accepted by us when we send you an order confirmation via email or dispatch the product.

  1. Right to Cancel for Consumers Right to Cancel

If you are a consumer you may cancel the contract within 14 days, starting the day after you have received the goods, without having to give any reason. However, this period will not start before all information obligations laid down in the “Consumer Protection (Distance Selling) Regulations 2000” have been fulfilled. You may cancel by giving us notice in any of the following ways: by written notice send to us by post or by e-mail. You must address the cancellation to: JL Minerals. Am Lehnitzsee 4, D-14476 Neu-Fahrland, Germany ,email: jl@jl-minerals.com

Consequences of Cancellation 

Prior to the cancellation, you shall retain possession of the goods and take reasonable care of them. You must return any goods supplied at your own expense if you cancel the contract. You are under the duty to take reasonable care to see that the returned goods are received by the supplier and not damaged in transit, but in other respects your duty to take care of the goods shall cease once you send them. You will be reimbursed for all amounts you have paid within thirty days after the supplier has received your notice of cancellation.

  1. Prices and delivery costs

4.1. All prices are in Euros and US Dollars and include the valid VAT rate at the time of purchase (currently 19%). Delivery charges are not included in the prices quoted.

  1. We deliver worldwide.

5.1. The delivery time is disclosed on the product page. If nothing is quoted delivery time shall be 5 days.

5.2 For deliveries outside of the European Union additional customs duties and fees may be charged.

  1. Payment Methods 

6.1. You can make payments by PayPal (preferred), credit card, direct debit, in advance  by bank transfer, by cash on delivery.

6.2. Your credit card will be charged within 2 days of placing your order.

6.3. Your bank account will be charged immediately after placing your order if you choose to pay by direct debit.

6.4. If you choose cash on delivery (C.O.D.), please inquire about the additional fee that will be charged.

  1. Retention of Title 

The goods shall remain the sole and absolute property of JL Minerals , until the customer has paid for the goods in full.

  1. Contract

The text of the contract will be stored. We suggest that you store the terms and conditions of business and readily look up them. For safety reasons, the data of your order are not available via internet. We keep these data in confidence in accordance with our privacy policy.

  1. German right

German right applies for applicable right

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission is providing a platform for out-of-court online dispute resolution (OS platform), which is available at www.ec.europa.eu/consumers/odr. Our e-mail address can be found in our imprint. We are neither committed nor willing to participate in the dispute resolution process.